Privacy Policy


What Information Do We Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.

 

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

 

  • Automatic Information: We receive and store certain types of information whenever you interact with us. Like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Maine Lobster Shop or advertisements and other content served by or on our behalf on other Web sites.

 

  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from the Maine Lobster Shop if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please let us know.

 

  • Information from Other Sources: We might receive information about you from other sources and add it to our account information.

 

Cookies Anyone?

  • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as purchasing, personalized advertisements on other Web sites, and storage of items in your Shopping Cart between visits.
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout.
  • Our website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.   

Do We Share the Information We Receive?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

 

  • Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, we sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.

 

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

 

  • Promotional Offers: Sometimes we send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address.

 

  • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Maine Lobster Shop, Delicious LLC , or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

 

  • Protection of MaineLobsterShop.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of MaineLobsterShop.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice. 

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We use industry standard methods to protect your private data including payment information.  

What About Third-Party Advertisers and Links to Other Websites?

Our site includes third-party advertising and links to other Web sites

 

Which Information Can I Access?

MaineLobsterShop.com gives you access to a broad range of information about your account for the limited purpose of viewing and, in certain cases, updating that information

 

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of features on our web properties. 
  • You can add or update certain information on account pages within our website. 
  • If you do not want to receive e-mail or other mail from us, please adjust your preferences. 
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any products and services that require you to Sign in.

 

 

Conditions of Use, Notices, and Revisions

If you choose to visit MaineLobsterShop.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Delaware. If you have any concern about privacy at MaineLobsterShop.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.